Product & Management Stage
Move fast & slow down faster. Lessons from leading teams through a revolution.
About
AI solutions are revolutionizing the customer service industry, and Zendesk is truly doubling down on the opportunity. However, every revolution comes with a price. And that meant that the team needed to adapt and change as well. Let's explore how to maintain sanity in an environment that's constantly shifting beneath your feet, and when it makes sense to tactically slow down in order to speed up in the long run.

Brynn Chadwick — Principal Product Manager at Kraken
The Hard Part of AI Isn’t the AI
Mid
AI
Product Strategy
Case Study
🇬🇧 English

Bilgi Karan — Design Leader / Innovation Strategist at IKEA
When Careful Innovation Beats Disruption: Using Ethics for Long-Term Product Success
Senior
Ethics & Sustainability
Product Strategy
Leadership & Career
Case Study
Strategy
🇬🇧 English

Michał Kosecki — Head of Product Design & Digital Experience at LUX MED / BUPA
Conway's Law from the Inside: Navigating Org Structure When You Can't Change It
Senior
Org & Collaboration
Leadership & Career
Case Study
Strategy
🇵🇱 Polish

Debbie Levitt — CXO at Delta CX
Three Levels of Atomic Product-Market Fit
Mid
Product Strategy
Research Methods
Framework
🇬🇧 English

Piotr Kacała — Co-founder at Superhero.tech

Wojtek Strzałkowski — Co-founder at Superhero.tech
Who Replaces the PM-Designer-Engineer Trio?
Mid
AI
Org & Collaboration
Future of Work
Framework
Strategy
🇬🇧 English

Marty Cagan — Founder and Partner at Silicon Valley Product Group
Product In the Age of AI
Senior+
AI
Product Strategy
Strategy
Inspirational
🇬🇧 English

Marcin Woźny — Product Discovery Director at Autopay
How I built a production validation in regulated env
Mid
Product Discovery
Experimentation
Case Study
Framework
🇬🇧 English

Tomasz Tomaszewski — Head of Product at AI BrainBits
A Year Inside an AI-Native Product Team. Here's What Actually Broke
Senior
AI
Org & Collaboration
Future of Work
Case Study
Strategy
🇬🇧 English

Petra Wille — Product Leadership/Executive Coach at Independent
Manage Up! A Guide for Product People to Understand and Influence Leadership.
Mid
Leadership & Career
Org & Collaboration
Framework
🇬🇧 English

Wojciech Smajda — Senior Technical PM at IBM
…wait by why?
Mid
Data & Quant
Product Strategy
Inspirational
🇬🇧 English

Kamil Cupiał — Head of Product at Vasco Electronics
Beyond the Screen: Designing AI Hardware for Real-World Communication
Mid
Hardware & Beyond-Screen
AI
Product Strategy
Case Study
🇬🇧 English
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