Product & Management Stage

The Hard Part of AI Isn’t the AI

September 16, 2026 9:40 AM

Long Lecture

PANTONE

This talk will be live-translated between English and Polish (AI translation) by our partner Vasco Translations — follow it in your language in the WaysConf app on site, or pick your stream language online.

About

Lessons from building AI systems in customer service

Topics & level

Mid

Case Study

Product Strategy

Talk by

Brynn Chadwick

Principal Product Manager at Kraken

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