Anna is a Customer Experience Product Design Domain Manager in the Design Center of Excellence at Brainly. She is responsible for establishing design standards and alignment across Brainly products, as well as supporting designers to share their knowledge and grow in their expertise .Anna is a CX and business strategist with 15 years of experience in defining strategies for e-commerce, digital innovations, customer experience and loyalty programs. As a certified Design Thinking moderator, she provides educational workshops and facilitation. Anna is a certified ICF ACC Coach and a Team Coach with a passion to educate, work with people and support teams in developing their soft skills.