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Photo of Filip Makowiecki

FilipMakowiecki

Service Design Lead, Outokumpu

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About

Service designer based in Warsaw, Poland. Currently leads the Service & UX Design team at Outokumpu, Europe's largest stainless steel company. Also teaches service and business design at SWPS University. Delipop, a project he led at Cogision, won the DesignWays Award 2022 and reached the final of the Service Design Awards 2023. The Community Collections Portal, where he leads UX, was nominated for a Paszport Polityki in 2025.

WaysConf appearances

The (death of the) process: Do researchers and designers even need a next Double Diamond?

September 16, 2026
13:50
W3 · Research
🇬🇧 English
2026
ROUNDTABLE
Senior
Strategy
AI
Research Strategy
Design Craft & Process

Gaslight, gatekeep, girlboss! What went wrong in relations between product, design and research people

September 19, 2024
11:55
RECORDING AVAILABLE
TALK SUMMARY AVAILABLE
Bratysława 2
🇬🇧 English
2024
LECTURE

Intro to improv (In product design and product management)

September 5, 2023
12:45
64f33353468c25972dd10f70
🇵🇱 Polish
2023
WORKSHOP
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