Text

Text started as a single live chat widget built in Wrocław in 2002 - when the idea that software could sell itself felt radical. Two decades later, it's the platform behind 30,000+ companies in 150 countries, including PayPal, IKEA, and Mercedes-Benz.
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About

Their AI now observes over 300,000 customer sessions every minute, detects buying signals in real time, and autonomously resolves 74% of support queries - outperforming the industry average by double digits. The core belief driving every product decision: every customer conversation is a revenue opportunity most companies are too focused on closing tickets to see.

Programme

Sessions from Text

Maciej Walaszczyk
Maciej Walaszczyk — CTO at Text
Filip Jaskólski
Filip Jaskólski — CPO at Text

Teaching an Old Dog New Tricks: Rewiring a 24-Year-Old Product Company for AI

September 16, 2026
1:15 PM
PANTONE
🇬🇧 English
PartnershipThis talk comes from our partnership with Text. Like every WaysConf session it went through our strict selection — we pick only reliable partners, every topic is verified by our advisory board and agreed on after two iterations.
Senior
Case Study
AI
Product Strategy
Org & Collaboration
Photo of Yoav Aviram
Yoav Aviram — Discussion panel host
Photo of Daniel Korczyński
Daniel Korczyński — Chief Product Officer & Co-Founder at Survicate
Filip Jaskólski
Filip Jaskólski — CPO at Text
Marcin Woźny portrait
Marcin Woźny — Product Discovery Director at Autopay

Your best growth strategy is already on your payroll

September 17, 2026
2:45 PM
HEX
🇬🇧 English
PartnershipThis talk comes from our partnership with Text. Like every WaysConf session it went through our strict selection — we pick only reliable partners, every topic is verified by our advisory board and agreed on after two iterations.
Senior+
Strategy
Product Strategy
Org & Collaboration
Typography & Branding
Careers

Jobs at Text

Senior Product Manager - Customer List

Wrocław · Full-time · Hybrid

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Cloud Alliance Manager

Wrocław, Poland · Contract · Hybrid

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Cloud Alliance Manager

Wrocław · Contract · Hybrid

See job details →
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